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Safe and punctual shipments without the need to compromise

Working for a company and need to ship heavy goods? Looking for safe, punctual and unconstrained shipments? Free Service studies tailor-made logistics solutions.

Reliable and punctual shipments in Italy and in the world

For over 30 years, we have been shipping goods by land, air and sea. Our logistic service knows no bounds. We guarantee safety and punctuality in Italy and in the world.

Solutions tailored to your needs

The experience and a vast network of excellent suppliers, allows us to customize the logistic service. The result is effective solutions, perfect for both companies and individuals.

By your side, people. At your service, 24/7 clarity

Free Service’s customer care is active 24 hours a day and available 7 days a week. No more telematic labyrinths or infinite waiting times. Our service is based on real people who can provide detailed information in a short amount of time.

The customers comes first

Ever since the first delivery, we continue to improve so that we can give the best to those who rely on us. This is the value that, day after day, we carry forward, aware of how technological evolution cannot replace human relationship.

We combine human value with a state-of-the-art structure.Through listening and availability, we break down the constraints of large logistics companies.

We select suppliers by focusing on the quality of the service. From warehousing to transportation, our goal is to leave the customer worry-free.

Who we are

The company in numbers

1011

Encoded carriers in Europe

30 min

Average response time to quote requests

99%

Deliveries within the agreed time

17

Partnerships with the most important airlines and shipping companies

100%

Certified carriers with quarterly verification

24/7

Customer service 24 hours a day, 7 days a week

4

Spoken languages (Italian, English, Spanish and Albanian)

What our customers say

“Our company has been working with Eastern Europe for over 30 years and we needed a reliable partner. Free Service has been able to manage the most complex situations, making me feel safe whenever I needed urgent information, often requested during the weekend or at the most unusual hours. Thanks!”

Mario R. Entrepreneur

“Free Service allowed us to ship some fragile goods to one of our customers in Northern Europe. The quotation was fast, the customer service was really good and the goods arrived safe and sound. From now on we will rely on them for our company shipments”

Alessandro M. Transport Manager

“The services offered by Free Service are really advantageous and professional. Full compliance with the established times. Really satisfied!”

Laura S. Logistics Employee

“Our company was looking for a courier to entrust our shipments to. We choose Free Service for its professionalism and customer service, available 24/7. The contact person was very helpful, following our shipments from start to finish.”

Giulia L. Administrative Secretary

“We needed to restock one of our customers in a short amount of time. Free Service was our savior: fast, accurate and safe. Their services were excellent, truly adapting to all of our requests and needs.”

Giacomo Z. Commercial Director

“Free Service was the best choice. I relied on their services for a large shipment of goods to Eastern Europe. Despite how fragile and delicate the goods were, they arrived at their destination intact and in no time. Free Service is an excellent choice.”

Linda F. E-Commerce Operations & Logistics Manager

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