Free Service
itende

CUSTOMER CARE

"The client's culture as a company's value, respect, attention, language"

Speed is an important factor in customer satisfaction but also knowing how to listen to understand where to improve; from daily requests we learn and work to make assistance procedures ever more simple determinats and decisive.

For us, Customer Care is a daily job, never finished, an engaging challenge and a source of well-being, so the Free Service staff is continuously subjected to training courses with the aim of preserving customer service training: this is what sets us apart from the competition.